Service

Heating in Brussels, Flanders and Wallonia

Van Dijk Home installs, services and repairs boilers, radiators and thermostats in Brussels, Flanders and Wallonia. The technician measures flow and return temperatures, checks the controls and the balancing of the circuit, then deals with the cause of the fault. From €72.60 incl. 21% VAT. Final price given before we start. Appointments Monday to Saturday until midnight. Emergency line available 24/7.

Final price given before we start Up to 2 years warranty on labour Timing depends on the area and availability
Heating: technician checking a wall-mounted boiler

Pricing

From €72.60 incl. 21% VAT.

Final price given before we start.

Heating
from A to Z.

Services

Each service in detail

What each service covers, why the fault occurs and how we work.

Boiler installation

More about this service

Installation of a condensing boiler or heat pump sized for your home.

  • A boiler that keeps breaking down and whose parts are hard to source
  • Poor efficiency and gas or oil use that keeps climbing
  • An unfavourable service report or an appliance that no longer complies
  • Switching from oil to gas or to a heat pump
  • A renovation that changes how much heat the home needs
Capacity sizing: We determine the right boiler output based on your home and usage.Installation: The old boiler is removed and the new one connected and tested.Commissioning: We carry out the first inspection and adjust the boiler settings.
The new boiler is connected, tested and adjusted. We also assist with your subsidy application.

Boiler maintenance

More about this service

Mandatory servicing with burner cleaning, combustion measurement and a written attestation.

  • The statutory servicing obligation for heating appliances
  • A fouled burner or heat exchanger dragging efficiency down
  • An unsteady flame or soot marks around the appliance
  • Water pressure that drops and needs topping up regularly
Cleaning: We thoroughly clean the burner, heat exchanger and flue.Measurement: We check the combustion, CO levels and overall efficiency.Certificate: You receive the mandatory cleaning and combustion certificate.
Servicing of gas and oil boilers, so the appliance is ready for the periodic inspection the regulations require.

Radiators and underfloor

More about this service

Installation and replacement of radiators and underfloor heating, with circuit balancing.

  • Air trapped in the circuit, leaving radiators unevenly warm
  • Sludge settling at the bottom of the radiators
  • A poorly balanced circuit, with some rooms too hot and others cold
  • Radiators too small for a room that has changed use
  • A radiator leaking at the valve or a fitting
Design: We calculate the heat demand per room and select the right system.Installation: We fit radiators or floor circuits neatly and watertight.Balancing: We bleed, top up and balance every circuit.
Van Dijk calculates the heat demand per room and advises on the combination of heat emitters and heat source. Every circuit is bled, topped up and balanced.

Thermostat and controls

More about this service

Installation and programming of smart thermostats and zone control.

  • A mis-set thermostat, or a flat battery
  • A sensor mounted next to a heat source or in a draught
  • Controls that heat the whole house to one temperature, with no zones
  • Wanting to run the heating remotely from a smart thermostat
  • A schedule that no longer matches the household's routine
Advice: We choose the thermostat that suits your unit and habits.Installation: We fit and connect the thermostat to your heating and wifi.Setup: We program the schedules and walk you through the app step by step.
We choose a thermostat compatible with your boiler or heat pump, connect it to wifi, program the schedules and explain the app to you.

Benefits

  • Flow and return temperatures measured before parts are replaced
  • Boiler, hydraulic balance and controls clearly told apart
  • Final price given before we start
  • Servicing that includes the safety components
  • Settings recorded at handover so the next reading stays comparable
  • Up to 2 years warranty on labour
Service process

How the service unfolds

  1. Assessment by phone

    We take the fault code and the symptoms to prepare the visit.

  2. Visit

    A technician comes out, subject to availability in your municipality.

  3. Appliance diagnosis

    We read the fault and check the components and the pressure.

  4. Repair or servicing

    We carry out the work once you have agreed the price.

  5. Measurement and safety check

    We measure the combustion and verify that the appliance runs safely.

  6. Certificate, advice and settlement

    You receive the service certificate where it applies.

Approach

Heating: which approach for which problem?

Causes

Why does a boiler break down?

A heating fault appears when combustion, water circulation or the controls stop working as they should. Low pressure, air in the circuit, fouling and worn parts are among the common causes. Servicing that keeps being put off lets those causes build until the boiler locks itself out.

  1. Fouled burner or heat exchanger
  2. Faulty pump or three-way valve
  3. Water pressure too low in the circuit
  4. Ignition fault: electrode, thermocouple or gas supply

Coverage

Available in Brussels, Flanders and Wallonia.

All cities
Coverage area

Brussels, Flanders and Wallonia

for heating

Flanders

17
Aalst (NL) 9300
Antwerpen (NL) 2000
Brugge (NL) 8000
Deinze (NL) 9800
Dendermonde (NL) 9200
Diksmuide (NL) 8600
Gent (NL) 9000
Geraardsbergen (NL) 9500
Hasselt (NL) 3500
Kortrijk (NL) 8500
Landen (NL) 3400
Leuven (NL) 3000
Maasmechelen (NL) 3630
Mechelen (NL) 2800
Oudenaarde (NL) 9700
Sint-Truiden (NL) 3800
Tienen (NL) 3300

Wallonia

19
Ath (FR) 7800
Beauraing (FR) 5570
Binche (FR) 7130
Charleroi (FR) 6000
Chimay (FR) 6460
Couvin (FR) 5660
Eghezée (FR) 5310
Hannut (FR) 4280
La Louvière (FR) 7100
Liège (FR) 4000
Mons (FR) 7000
Namur (FR) 5000
Philippeville (FR) 5600
Sambreville (FR) 5060
Soignies (FR) 7060
Tournai (FR) 7500
Verviers (FR) 4800
Walcourt (FR) 5650
Wavre (FR) 1300

Brussels-Capital Region

6
Anderlecht 1070
Brussels 1000
Etterbeek 1040
Ixelles 1050
Schaerbeek 1030
Uccle 1180
Signs

When do you need a heating engineer?

  • Boiler won't start
  • Cold radiators
  • Strange noises
  • Annual maintenance
Diagnosis

The heating faults we trace

A boiler that stops or lukewarm radiators can have several origins. Depending on the symptoms, we look for:

  • a lockout with a fault code
  • system pressure that has dropped too low
  • air trapped in the circuit
  • a seized circulating pump
  • a stuck thermostatic valve
  • a thermostat or control out of adjustment
  • a fouled heat exchanger
  • a blocked condensate drain
  • an ignition or burner fault
  • a scaled-up hot water cylinder
Comparison

Do it yourself or call a professional?

Situation What you can do yourself When to call
Boiler or radiators Check the pressure (usually between 1 and 2 bar), bleed the radiators, reset the boiler once. A boiler that keeps locking out, pressure that keeps dropping, an error code that returns.

Network or installation

No heating: the gas network or your own installation?

If none of your gas appliances work (boiler, hob), first check whether your neighbours have lost gas too. An interruption affecting several homes probably comes from the distribution network. With an oil-fired boiler there is no network: the cause lies in the installation or the fuel supply.

If only your heating has stopped, the cause more likely sits in your own installation: a boiler in lockout, a fouled burner, low water pressure, the thermostat, the circulation pump or the flue.

Gas interruption: when to contact the network operator?

The gas network and the meter are not the job of the heating engineer who works on your installation. They are the responsibility of the distribution system operator, and that is who you report an interruption affecting several homes to. If you smell gas, leave the home and call that operator or 112.

Regional rules

The rules by region

Who is responsible for what, the compulsory inspections and their deadlines, for heating. Each rule links to its official source.

Brussels-Capital Region

12 rules

Checked on 2 October 2026

  1. In the Brussels region, the PEB periodic inspection is mandatory every 2 years for a gas boiler or gas water heater, and every year for an oil or solid fuel boiler.

    Source:environnement.brussels

  2. In the Brussels region, the PEB periodic inspection is also required when a gas water heater is installed, after work on combustion (adjusting, repairing or replacing the burner) and when a boiler is moved within the same system.

    Source:environnement.brussels

  3. In the Brussels region, the PEB periodic inspection must be carried out by a PEB boiler technician accredited by Bruxelles Environnement, with the accreditation that matches the appliance.

    Source:environnement.brussels

  4. In the Brussels region, the data from a PEB periodic inspection are sent automatically to Bruxelles Environnement and an official PDF certificate is generated. If the appliance is non-compliant, the owner must bring it into compliance within 5 months.

    Source:environnement.brussels

  5. In the Brussels region, when a property is rented, the tenant must have the PEB periodic inspection done unless the lease names someone else; the owner remains responsible for meeting the PEB requirements.

    Source:environnement.brussels

  6. In the Brussels region, the PEB heating diagnostic for type 1 systems (a single boiler of at most 100 kW) was abolished on 1 January 2019. It now only applies to type 2 systems, every 5 years.

    Source:environnement.brussels

  7. In the Brussels region, the PEB reception of the heating system must be carried out within one month of commissioning a boiler, or a heat pump above 12 kW, by an accredited type 1 or type 2 PEB heating advisor.

    Source:environnement.brussels

  8. In the Brussels region, the owner must have the PEB reception of the heating system carried out; if it is non-compliant, the owner has 5 months to fix it, after which a new PEB reception is needed.

    Source:environnement.brussels

  9. In the Brussels region, unless a derogation is granted, oil boilers may no longer be installed since 1 June 2025, including as replacements. Existing boilers may keep running, with an annual PEB periodic inspection.

    Source:environnement.brussels

  10. In the Brussels region, since 1 January 2019, atmospheric gas boilers and water heaters of type B11BS may no longer be installed on an individual chimney or a new collective chimney.

    Source:environnement.brussels

  11. In the Brussels region, since 1 January 2025 (planning permit filing date), projects made up only of new or equivalent-to-new PEB units may no longer include a boiler or cogeneration unit running on natural gas or oil.

    Source:environnement.brussels

  12. In the Brussels region, from 1 January 2030 (planning permit filing date), the natural gas and oil ban will extend to projects with new, equivalent-to-new or heavily renovated units, but not to simple renovations.

    Source:environnement.brussels

Flanders

8 rules

Checked on 2 October 2026

  1. In Flanders, an oil-fired central heating boiler of 20 kW or more must be serviced every year by a certified liquid fuel technician, and a gas boiler of 20 kW or more every two years by a certified gaseous fuel technician. A solid fuel central heating appliance is serviced every year by a qualified professional, whatever its output.

    Source:codex.vlaanderen.be

  2. In Flanders, the owner of a new central heating appliance must have it inspected before it is put into use. For an oil or gas appliance, the inspection is carried out by a certified liquid or gaseous fuel technician.

    Source:codex.vlaanderen.be

  3. In Flanders, after servicing a central heating appliance, the technician gives the user the cleaning certificate and/or combustion certificate. The user and the owner keep at least duplicates of the certificates from the last two services.

    Source:codex.vlaanderen.be

  4. In Flanders, the periodic heating audit (verwarmingsaudit) of central heating appliances is no longer mandatory: the provision requiring it in the central heating appliances decree was repealed with effect from 1 July 2024.

    Source:codex.vlaanderen.be

  5. In Flanders, installing an oil-fired boiler is prohibited in residential and non-residential buildings for which the environmental permit for new construction or a major energy renovation is applied for from 1 January 2022.

    Source:codex.vlaanderen.be

  6. In Flanders, since 1 January 2022, an oil boiler or boiler body in an existing building may only be replaced by an oil boiler if no natural gas network is available in the street at the building, or if the building cannot be connected by underground drilling to the gas main on the other side of the street.

    Source:codex.vlaanderen.be

  7. In Flanders, gas distribution system operators no longer connect new buildings, residential or non-residential, to the natural gas network where the environmental permit is applied for from 1 January 2025.

    Source:codex.vlaanderen.be

  8. In Flanders, the connection to the natural gas distribution network also includes the metering installation (the gas meter). The gas distribution system operator maintains the connection and keeps it working properly and safely.

    Source:assets.vlaamsenutsregulator.be

Wallonia

12 rules

Checked on 2 October 2026

  1. In Wallonia, the periodic control of a boiler is carried out every year for all oil boilers and every three years for small domestic gas boilers, by a technician approved for liquid or gaseous fuels.

    Source:energie.wallonie.be

  2. In Wallonia, the decree of 29 January 2009 sets the minimum frequency of the periodic control: yearly for solid and liquid fuels; for gaseous fuels, every three years when the nominal useful output is 100 kW or less and every two years above that. A control is also carried out after every intervention on the combustion part of the heat generator.

    Source:wallex.wallonie.be

  3. In Wallonia, the person who carries out the periodic control gives the user a control certificate following the model set by the Minister, and both the user and that person keep the last two certificates.

    Source:wallex.wallonie.be

  4. In Wallonia, if the central heating installation is declared non-compliant after the control, the owner or the user, as the case may be, must have the elements concerned repaired or adapted within five months.

    Source:wallex.wallonie.be

  5. In Wallonia, when a boiler is installed or replaced, the new gas or oil heat generator must undergo a reception check (réception) by a technician approved for gaseous or liquid fuels, as the case may be.

    Source:energie.wallonie.be

  6. In Wallonia, boiler maintenance itself is not regulated by Walloon law, unlike the periodic control; a periodic control is mandatory when the maintenance involved the combustion chamber.

    Source:energie.wallonie.be

  7. In Wallonia, when the installed nominal output of a central heating installation exceeds 20 kW, the owner must have a deep diagnostic (diagnostic approfondi) carried out as part of the periodic inspection. It does not need to be repeated as long as no change has been made to the heating system or to the building’s heating requirements.

    Source:wallex.wallonie.be

  8. In Wallonia, when the acknowledgement of receipt of the permit application is dated after 31 December 2025, a newly built or rebuilt building or EPB unit may not include a heating or domestic hot water system running on heating oil or coal.

    Source:wallex.wallonie.be

  9. In Wallonia, from 1 January 2031, it is prohibited in existing residential and non-residential buildings to install a liquid fuel (heating oil) or coal boiler, or to replace a heat generator or boiler body with one running on liquid fuel or coal.

    Source:wallex.wallonie.be

  10. In Wallonia, as an exception to that ban, replacing the burner of liquid fuel boilers remains allowed until 31 December 2034, and the Government may grant exemptions when the requirement is not technically, economically or functionally feasible.

    Source:wallex.wallonie.be

  11. In Wallonia, the gas distribution system operator makes the standard connection free of charge for any residential customer whose installations are no more than 8 metres from the main pipe, plus any road crossing. The free connection requires domestic gas use to start within twelve months of the connection.

    Source:wallex.wallonie.be

  12. In Wallonia, to have a gas connection put into service, the customer presents the installation’s reception report from an approved body or the completion certificate from a qualified installer, and the network operator carries out a tightness test.

    Source:cwape.be

Throughout Belgium

8 rules

Checked on 28 September 2026

  1. In Belgium, the FPS Economy states that a gas installation must be inspected before it is put into service or when it is modified. When the gas meter is opened, the distribution system operator must make sure the indoor installation is gas-tight at distribution pressure.

    Source:economie.fgov.be

  2. Under Regulation (EU) 2024/573, which applies directly in Belgium, the installation, maintenance or servicing, repair and decommissioning of stationary air-conditioning equipment and heat pumps containing fluorinated greenhouse gases must be carried out by certified natural persons.

    Source:eur-lex.europa.eu

  3. From 1 January 2027, placing on the market air-to-water split systems with a rated capacity up to and including 12 kW that contain fluorinated greenhouse gases with a GWP of 150 or more is banned, except where required to meet safety requirements at the site of operation.

    Source:eur-lex.europa.eu

  4. From 1 January 2027, placing on the market plug-in room air conditioners, monoblock air conditioners, other self-contained air-conditioning equipment and self-contained heat pumps with a maximum rated capacity up to and including 12 kW that contain fluorinated greenhouse gases with a GWP of 150 or more is banned, except where required by safety requirements, in which case the GWP limit is 750.

    Source:eur-lex.europa.eu

  5. In Belgium, in a co-owned building, where the title deeds are silent or contradictory, the parts of buildings or land used by all co-owners, or by some of them, are deemed to be common parts.

    Source:ejustice.just.fgov.be

  6. Co-ownership charges, in particular maintenance, repair and renovation costs, are shared according to the respective value of each private unit, unless the parties decide to share them in proportion to the usefulness for each private unit.

    Source:ejustice.just.fgov.be

  7. The syndic (building manager) is responsible for carrying out, and having carried out, the decisions of the general assembly, and for performing all protective acts and all acts of provisional management.

    Source:ejustice.just.fgov.be

  8. In Belgium, the general assembly of a co-ownership decides by a two-thirds majority of the votes on all works affecting the common parts. Works required by law and protective or provisional management works can be decided by an absolute majority of the votes of the co-owners present or represented.

    Source:ejustice.just.fgov.be

FAQ

Frequently asked questions

A question about heating? Call us, we answer in person.

How much does a heating call-out cost?

Our call-outs start from €72.60 incl. 21% VAT. The final price depends on the type of appliance, the diagnosis needed, the parts and whether a repair is enough or a replacement is needed.

Why do you measure flow and return temperatures?

The gap between flow and return shows whether the water gives off enough heat and whether the circuit is balanced. Cold radiators upstairs, a boiler that fires briefly and drops out, or a high bill at a normal room temperature usually point to a balancing problem, not a faulty boiler. Measuring avoids replacing an appliance that works.

How often should a boiler be serviced?

The legal interval depends on the fuel and the region: Flanders requires, for boilers of 20 kW or more, a two-yearly service for gas and a yearly one for oil; Brussels and Wallonia set their own intervals. Servicing keeps the efficiency up and is usually a condition of the manufacturer’s warranty. We hand over the certificate after every visit.

Can I still replace my old boiler with a gas boiler?

It depends on the region and on the building. Flanders no longer allows oil boilers in new builds or major renovations and restricts gas boilers in new builds; in an existing home a gas condensing boiler usually remains possible. We go through the options, including a heat pump or a hybrid system, based on your installation.

What should I do when the heating fails?

First check the error code or light on the boiler, the water pressure on the gauge (usually between 1 and 2 bar) and the thermostat setting. If you smell gas, leave the house and call the grid operator’s emergency line. Otherwise note the error code and call us; scheduling depends on availability, and the line is available 24/7.

Do you also work on weekends?

Appointments are available Monday to Saturday until midnight, Saturdays included. For urgent problems the emergency line answers 24/7, Sundays and nights included; when we can come depends on availability.

Is there a warranty on the work?

Up to 2 years warranty on labour; parts carry the manufacturer’s warranty.

How quickly can you come out?

Timing depends on the area and availability. Appointments are available Monday to Saturday until midnight; for urgent problems the emergency line answers 24/7. Call us or check availability online.

When should you call a heating engineer straight away?

If you smell gas, leave the building and call 112 before doing anything else. Other signs also call for action: a carbon monoxide alarm going off, soot marks or fumes around the boiler, a lockout that keeps returning, or a leak on the heating circuit. Avoid resetting the boiler over and over, as the lockout protects the installation and points to a fault that needs tracing.

Know-how

Our heating tips

Practical tips and explainers for the home.

A question about heating? Call us or book online.

Need a quote?

Heating,
without the wait.

Call now · 24/7 WhatsApp
Emergency 24/7 WhatsApp us