Service

Drain unblocking in Brussels, Flanders and Wallonia

Van Dijk Home unblocks toilets, sinks, showers, drains and sewers in Brussels, Flanders and Wallonia. The technician first locates the blockage, clears it with a coil or water jetting, then checks the flow, by camera if needed. From €63.60 incl. VAT (6 % for homes over 10 years old, otherwise 21 %). Final price given before we start. Appointments Monday to Saturday until midnight. Emergency line available 24/7.

Final price given before we start Up to 2 years warranty on labour Timing depends on the area and availability
Drainage: technician carrying a plunger and a pipe wrench

Pricing

From €63.60 incl. VAT in a home over 10 years old (6% VAT) or €72.60 incl. VAT (21% VAT); business premises: €72.60 incl. VAT.

Final price given before we start.

Drain unblocking
from A to Z.

Services

Each service in detail

What each service covers, why the fault occurs and how we work.

Drain unblocking

More about this service

Unblocking of clogged sinks, toilets and drains with a drain coil or high pressure.

  • Grease and food scraps setting hard in the kitchen sink trap
  • Hair and soap matting together in the shower or basin waste
  • Wet wipes, cotton pads or sanitary products flushed down the toilet
  • An object dropped into the toilet pan or a trap
  • Limescale gradually narrowing the waste pipe
Inspection: We determine where and why the blockage sits.Unblocking: With a coil or high pressure we clear the pipe again.Test: We run plenty of water through to check the flow.
We locate the blockage, clear the pipe with a coil or high pressure, then check the flow before we leave.

Sewer cleaning

More about this service

Powerful cleaning of blocked sewers and main drains using jetting and suction.

  • Tree roots growing in through the joints of the outside drain
  • Silt, sand and grease building up in the main drain
  • A sagging pipe or a back-fall where waste water sits
  • Several drains in the house slowing down at the same time
Inspection: We trace the cause of the sewer blockage.Cleaning: High-pressure jetting and suction flush the sewer fully clean.Check: A camera confirms the drain flows smoothly again.
With professional equipment we also tackle heavy sewer blockages.

Camera inspection

More about this service

Camera inspection of the pipes to locate the cause and position of the problem.

  • A blockage that comes back soon after every clearance
  • A lingering sewer smell with no visible cause
  • A suspected cracked, displaced or collapsed pipe
  • Checking the drains before a purchase or building work
Insertion: We feed the camera in through a suitable access point.Inspection: We film the pipe and pinpoint every defect accurately.Report: You receive the footage with a clear explanation and advice.
You receive the footage of the pipe with the position of each defect, a clear explanation and our advice on next steps.

Toilet unblocking

More about this service

Unblocking of the toilet pan, trap and waste pipe with a coil or high pressure.

  • Wet wipes, kitchen roll or sanitary products that do not break down in water
  • Too much paper in a single flush
  • Limescale narrowing the passage in the pan and the trap
  • A flush too weak to carry the waste away
  • A blockage further down, in the soil stack or the buried pipe
Diagnosis: We establish whether the blockage sits in the pan, the trap or deeper in the pipe.Clearing: A coil through the pan, or high pressure when the blockage sits further down.Check: We flush several times to check the flow.
We clear the toilet and its waste pipe, check the flow over several flushes and explain where the blockage came from.

Benefits

  • Diagnosis first: the position of the blockage is established before any tool enters the pipe
  • Final price given before we start
  • Up to 2 years warranty on labour; parts carry the manufacturer’s warranty.
  • Visit depending on the area and team availability
  • Camera check after the work so you can see the pipe running freely
  • Floors and sanitary ware protected during the work, and tidied afterwards
Service process

How the service unfolds

  1. Assessment by phone

    We go through the problem on the phone and decide which technique is needed.

  2. Visit

    A technician comes out, subject to availability in your municipality.

  3. Locating the blockage

    We establish exactly where the obstruction sits before any work starts.

  4. Unblocking with the right technique

    Mechanical auger or high-pressure cleaning, based on what we find on site.

  5. Flow check

    After unblocking we test that water drains away properly again.

  6. Prevention advice and settlement

    You get advice to avoid a repeat.

Approach

Drain unblocking: which approach for which problem?

Causes

Why does a drain get blocked?

A blockage builds up when residue gradually collects in the pipe, or when something stops the flow altogether. Grease, hair, soap, wipes, limescale and stray objects are among the common causes. In outdoor runs, roots or a damaged pipe can also cause blockages that keep coming back.

  1. Wet wipes and non-dissolving paper
  2. Grease build-up inside the main line
  3. Grease and soap residue
  4. Limescale in the trap
  5. Root ingress through joints and cracks
  6. Hair and textile fibres
  7. Objects that do not belong in the toilet
  8. Silt and sand deposits

Coverage

Available in Brussels, Flanders and Wallonia.

All cities
Coverage area

Brussels, Flanders and Wallonia

for drain unblocking

Flanders

17
Aalst (NL) 9300
Antwerpen (NL) 2000
Brugge (NL) 8000
Deinze (NL) 9800
Dendermonde (NL) 9200
Diksmuide (NL) 8600
Gent (NL) 9000
Geraardsbergen (NL) 9500
Hasselt (NL) 3500
Kortrijk (NL) 8500
Landen (NL) 3400
Leuven (NL) 3000
Maasmechelen (NL) 3630
Mechelen (NL) 2800
Oudenaarde (NL) 9700
Sint-Truiden (NL) 3800
Tienen (NL) 3300

Wallonia

19
Ath (FR) 7800
Beauraing (FR) 5570
Binche (FR) 7130
Charleroi (FR) 6000
Chimay (FR) 6460
Couvin (FR) 5660
Eghezée (FR) 5310
Hannut (FR) 4280
La Louvière (FR) 7100
Liège (FR) 4000
Mons (FR) 7000
Namur (FR) 5000
Philippeville (FR) 5600
Sambreville (FR) 5060
Soignies (FR) 7060
Tournai (FR) 7500
Verviers (FR) 4800
Walcourt (FR) 5650
Wavre (FR) 1300

Brussels-Capital Region

6
Anderlecht 1070
Brussels 1000
Etterbeek 1040
Ixelles 1050
Schaerbeek 1030
Uccle 1180
Signs

When do you need a drainage service?

  • A gurgling drain
  • Water draining away slowly
  • A sewer smell indoors
  • Water backing up
  • Noises inside the pipework
  • A blockage that returns after a short while
Diagnosis

The drainage problems we trace

A slow drain does not always start in the same place. Depending on the symptoms, we look for:

  • a grease blockage
  • a build-up of wipes or textiles
  • root ingress in the pipe
  • a fouled trap
  • a blocked yard gully
  • limescale narrowing the bore
  • insufficient fall on the run
  • a collapsed or cracked pipe
  • a blocked soil-stack vent
  • backflow from the public sewer
Comparison

Do it yourself or call a professional?

Situation What you can do yourself When to call
Blocked toilet or drain Plunger, cleaning the trap, hot water without harsh chemicals. Several drains slow at once, water coming back up, a sewer smell.

Sewer or private drain

Blocked drain: public sewer or private drain?

If several houses are affected, or water is backing up into the street and through the road gullies, the problem may lie in the public sewer.

If only one fixture drains slowly (toilet, sink, shower) or only your house is affected, the blockage is probably in the private drain: waste pipe, trap, yard gully or the connection between the house and the sewer.

Public sewer: when to contact the municipality?

Backflow coming from the public sewer is not the job of the drain technician who works on the private drain. If several houses are affected, or water is backing up into the street and through the road gullies, you can report it to the municipality or its sewer operator.

Regional rules

The rules by region

Who is responsible for what, the compulsory inspections and their deadlines, for drain unblocking. Each rule links to its official source.

Brussels-Capital Region

7 rules

Checked on 2 October 2026

  1. In the Brussels region, Vivaqua is responsible for maintaining, managing and keeping in working order the sewer connection. Its responsibility stops at the boundary between the public domain and the subscriber’s cadastral plot.

    Source:vivaqua.be

  2. In the Brussels region, the subscriber or user is responsible, at their own cost, for maintaining and safely operating the private drainage installations, including the rainwater downpipe along its whole length.

    Source:vivaqua.be

  3. In the Brussels region, only Vivaqua may work on connections to the water and sewer networks. If its intervention is due to the subscriber’s fault or installations, the subscriber pays the costs.

    Source:vivaqua.be

  4. In the Brussels region, it is forbidden to obstruct the sewer network, for example with wet wipes or concrete, or to discharge unauthorised fats into it. The cost of any damage is charged to the person responsible.

    Source:vivaqua.be

  5. In the Brussels region, the private drainage installation must stay fully watertight at least up to street level, even when the public sewer is surcharged, with no opening that would let sewage back up into the plot.

    Source:vivaqua.be

  6. In the Brussels region, in certain connection layouts, Vivaqua advises the subscriber to fit a non-return valve on the connection at the edge of the private domain. The subscriber installs and maintains it at their own cost.

    Source:vivaqua.be

  7. In the Brussels region, Vivaqua offers a free flooding guidance service: on request, its advisers examine the installation and determine a suitable solution, such as diverted pipes, pumps or valves.

    Source:vivaqua.be

Flanders

13 rules

Checked on 2 October 2026

  1. In Flanders, under the General Water Sales Regulation (Algemeen Waterverkoopreglement), the house connection (huisaansluiting) is the drain pipe running from the main sewer up to the rooilijn, the line between private land and the public domain. The private drainage (privéwaterafvoer) is the set of pipes, channels and appliances upstream of the rooilijn.

    Source:codex.vlaanderen.be

  2. In Flanders, only the sewer operator may install, modify, maintain and repair the house connection (huisaansluiting). The house connection is the property of the sewer operator.

    Source:codex.vlaanderen.be

  3. In Flanders, the sewer operator bears the cost of work on the house connection. It may ask the customer for a contribution when the customer requests the work or when the work is needed because of damage or a fault the customer caused.

    Source:codex.vlaanderen.be

  4. In Flanders, the customer or owner is responsible for installing, modifying, repairing and maintaining the private drainage and for keeping it in working order, and bears all related costs.

    Source:codex.vlaanderen.be

  5. In Flanders, where Farys runs the sewers, Farys states that owners are responsible for draining rain and waste water on their private land and that the sewer operator takes over from the rooilijn, the line between private land and the public domain. If the inspection chamber (toezichtputje) is empty, the blockage is in the private part and the owner has the unblocking or repair carried out.

    Source:farys.be

  6. In Flanders, in municipalities where Fluvius is the sewer operator, Fluvius’s technical regulation places the maintenance of the private drainage and of the part of the house connection up to and including the connection inspection chamber (huisaansluitputje) on the customer. In case of a blockage, the customer must first check that it lies beyond that chamber before calling the operator.

    Source:fluvius.be

  7. In Flanders, the private drainage must be inspected for a new build or rebuild, for a new additional house connection or the installation of an individual treatment system, and when a separate sewer system is laid in the public domain, unless there is an inspection for a new build or rebuild no more than five years old.

    Source:codex.vlaanderen.be

  8. In Flanders, customers request the private drainage inspection themselves and pay for it. AquaFlanders and Vlario train and accredit the inspectors.

    Source:vmm.vlaanderen.be

  9. In Flanders, complete separation of wastewater and rainwater from roofs and ground surfaces is mandatory as soon as a separate sewer system is laid or relaid, unless the implementation plan provides otherwise.

    Source:codex.vlaanderen.be

  10. In Flanders, where household wastewater goes is not a free choice: the municipal zoning plan sets, address by address, how it must be handled.

    Source:vmm.vlaanderen.be

  11. In Flanders, buildings in the individually optimised rural area must eventually have their own wastewater treatment system (IBA). For new builds it must be installed immediately; for existing buildings, the municipality or sewer operator makes contact when the IBA has to be installed.

    Source:vmm.vlaanderen.be

  12. In Flanders, in the individually optimised rural area, a septic tank receiving both black and grey wastewater, with a capacity of at least 3,000 litres, is mandatory pending an IBA.

    Source:vmm.vlaanderen.be

  13. In Flanders, emptied septic tank material may not be discharged into public sewers or collectors; it must be taken to a public wastewater treatment plant.

    Source:codex.vlaanderen.be

Wallonia

9 rules

Checked on 2 October 2026

  1. In Wallonia, connecting a dwelling to the public sewer requires prior written authorisation from the municipal executive (collège communal). Connection works on the public road domain are carried out under the municipality’s supervision, and the municipality sets the fee and the terms for that work.

    Source:wallex.wallonie.be

  2. In Wallonia, the connections of dwellings to the sewer and to other water discharge systems must have an accessible inspection chamber (regard de visite), placed where the quantity and quality of the water actually discharged can be checked.

    Source:wallex.wallonie.be

  3. In Wallonia, dwellings along a road that already has a sewer must be connected to it, and dwellings along a road where a sewer is being laid must be connected during the sewer works. Once a dwelling is connected, grey water and black water are discharged exclusively through the sewer network.

    Source:wallex.wallonie.be

  4. In Wallonia, every new dwelling must have a system that separates all rainwater from waste water. Where the road has a separate sewer (égout séparatif), discharging rainwater and clean parasitic water into it is prohibited.

    Source:wallex.wallonie.be

  5. In Wallonia, any dwelling built after the date on which the municipal general sewerage plan or the PASH (sub-basin sanitation plan) first placed it in an autonomous sanitation zone must be equipped with an approved individual treatment system (système d’épuration individuelle).

    Source:wallex.wallonie.be

  6. In Wallonia, septic tanks are emptied of their sludge by an approved emptier (vidangeur agréé) when the stored sludge reaches seventy percent of the total height below water level.

    Source:wallex.wallonie.be

  7. In Wallonia, when the operator of an individual treatment system is not exempt from the sanitation charge (CVA, coût-vérité assainissement), the SPGE, with the competent sanitation body, has the excess sludge emptied at its own expense within the deadline set by the maintenance report or after a periodic control.

    Source:wallex.wallonie.be

  8. In Wallonia, maintenance of every individual treatment system is carried out under the operator’s responsibility, following the terms and minimum frequency set by the decrees implementing the environmental permit legislation. When the operator is not exempt from the CVA, the SPGE contributes financially to each maintenance visit.

    Source:wallex.wallonie.be

  9. In Wallonia, for a building connected to the water supply for the first time, the mandatory CertIBEau includes a part on the discharge and treatment of waste water and rainwater, and the compliance it certifies is required before the connection is put into service for good.

    Source:wallonie.be

Throughout Belgium

4 rules

Checked on 2 October 2026

  1. In Belgium, in a co-owned building, where the title deeds are silent or contradictory, the parts of buildings or land used by all co-owners, or by some of them, are deemed to be common parts.

    Source:ejustice.just.fgov.be

  2. Co-ownership charges, in particular maintenance, repair and renovation costs, are shared according to the respective value of each private unit, unless the parties decide to share them in proportion to the usefulness for each private unit.

    Source:ejustice.just.fgov.be

  3. The syndic (building manager) is responsible for carrying out, and having carried out, the decisions of the general assembly, and for performing all protective acts and all acts of provisional management.

    Source:ejustice.just.fgov.be

  4. In Belgium, the general assembly of a co-ownership decides by a two-thirds majority of the votes on all works affecting the common parts. Works required by law and protective or provisional management works can be decided by an absolute majority of the votes of the co-owners present or represented.

    Source:ejustice.just.fgov.be

FAQ

Frequently asked questions

A question about drain unblocking? Call us, we answer in person.

How much does drain unblocking cost?

Our call-outs start from €63.60 incl. VAT (6 % for homes over 10 years old, otherwise 21 %). The final price depends on where the blockage sits, the technique needed (drain rods, high-pressure jetting or a camera inspection) and whether the problem keeps coming back.

How do you decide which unblocking technique to use?

We start by locating the blockage: at the fixture, in the stack or in the outdoor sewer line. A local obstruction is cleared mechanically with a coil; a blockage deeper in the pipe with high-pressure jetting. If the cause stays unclear or the problem returns, a camera inspection comes before any further work.

Who is responsible for the sewer: the owner or the municipality?

In Belgium the municipality or the regional sewer operator manages the public network under the street. The pipes on the plot, up to the house connection, are the owner’s responsibility. We work on the private part; if the problem sits in the public network we say so after the inspection and point you to the operator in charge.

What can I do to prevent blockages?

Keep fat and oil out of the sink, flush only toilet paper, and rinse drains regularly with hot water. Cleaning a trap is something you can do yourself. We advise against chemical unblockers: they attack older pipes and often push the problem further down the line.

How quickly can you come out?

Timing depends on the area and availability. Appointments are available Monday to Saturday until midnight; for urgent problems the emergency line answers 24/7. Call us or check availability online.

Do you also work on weekends?

Appointments are available Monday to Saturday until midnight, Saturdays included. For urgent problems the emergency line answers 24/7, Sundays and nights included; when we can come depends on availability.

Is there a warranty on the work?

Up to 2 years warranty on labour; parts carry the manufacturer’s warranty.

When should you call a drain technician straight away?

Some signs mean the blockage is no longer local: waste water backing up into a shower, sink or toilet, several fixtures draining slowly at the same time, water rising from a yard gully, or a sewer smell that lingers despite ventilation. In those cases, avoid reaching for chemical drain cleaners again and again: they attack seals and pipework without reaching a blockage further down the run.

Why does my drain keep blocking, and when is a camera inspection needed?

When a blockage returns quickly, the cause may sit further along the pipe: stubborn deposits, root ingress, insufficient fall or a damaged pipe. A camera inspection is then useful, as it is when the location of the blockage is unclear: it shows the inside of the pipe, with deposits, roots, a crack or a collapse, before the right intervention is chosen.

Know-how

Our drain unblocking tips

Practical tips and explainers for the home.

A question about drain unblocking? Call us or book online.

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