Terms and conditions

The terms that govern our quotes and our jobs.

Who we are

Scope

These terms apply to every quote, order and job, unless we agreed otherwise in writing. By confirming an order, you accept them.

Price and quote

The price is set after the on-site diagnosis and before the work starts. If it turns out during the job that further work is needed, we submit an adjusted price first: additional work only starts once you agree to it.

Payment

Payment term: to be completed: invoice due date.

Accepted payment methods: to be completed: list of payment methods.

Right of withdrawal for consumers

to be completed: withdrawal period and how it applies to an urgent job that starts immediately.

Warranty

Up to 2 years warranty on labour; parts carry the manufacturer’s warranty.

This warranty applies without prejudice to your statutory rights.

Complaints and competent court

Complaints: to be completed: complaints address and reply time.

Governing law and competent court: to be completed: competent court.

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